Our Services
At JSM Quality Consulting, we help manufacturers simplify ISO compliance, resolve audit findings, and build quality systems that actually work.
Our services are delivered through a remote-first model, supported by onsite collaboration when hands-on process work is required. Every engagement is tailored to your organization’s needs, resources, and operational realities.
When problems occur, JSM provides the structure needed to solve them permanently.
Using proven problem-solving tools, we help define root causes, assign corrective actions, and verify effectiveness.
Typical Activities
Problem definition and containment tracking
Root cause facilitation (5-Why, Fishbone, FMEA)
Control Plan and FMEA updates
JSM helps manufacturers identify bottlenecks, waste, and recurring issues across the production lifecycle — from incoming inspection through final assembly.
Our approach focuses on practical, data-driven improvements that reduce defects, stabilize processes, and make work easier for operators and inspectors.
Typical Activities
Process mapping and risk analysis
Gage program review and fixture improvement guidance
Visual standards and work instruction development
JSM conducts independent internal audits and pre-assessment reviews to help manufacturers evaluate compliance, identify risk, and prepare confidently for certification and customer audits.
Audits are structured, objective, and focused on providing clear, actionable insight — not just checklist compliance.
Typical Activities
Internal audit planning and execution
Pre-assessment and readiness audits
Supplier or process-specific audits
Audit reporting with findings and risk classification
Turn performance data into meaningful insight.
JSM helps define Key Performance Indicators (KPIs) that drive improvement — not just activity tracking. KPI tools are built in Excel or SharePoint and designed to scale into dashboards as your organization matures.
Typical Activities
KPI selection and definition
Excel and SharePoint KPI tool development
Metric validation and reporting structure setup
JSM supports supplier evaluation, development, and accountability to help reduce incoming defects and improve supply-chain performance.
Typical Activities
Supplier audits and performance tracking
PPAP and dimensional review support
Supplier corrective action management
When audit findings, customer complaints, or process failures occur, JSM helps organizations manage corrective action effectively — from problem definition through verification of closure.
This service focuses on building disciplined, sustainable corrective action processes that prevent recurrence.
Typical Activities
Corrective action planning and tracking
Root cause facilitation and verification
Effectiveness review and closure support
System updates based on corrective action outcomes